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medium.com
Habit forming with conversation design: How we got from 0.5% to 60% retention. When we launched our Slack Chatbot, Meekan, in June 2015, we saw all our metrics going sharply up. New …
chatbotsmagazine.com
At Sabre Labs, we explore how exciting, up-and-coming technologies impact travel. Lately, one of these technologies has been conversational interfaces. We jumped on the chatbot bandwagon with enthusiasm last year, interacting with …
intercom.com
Conversational UI has begun to emerge and will eventually cannibalize many app experiences. As this transition progresses, conversational noise and spam, unfortunately, won’t lag far behind. If we let that happen, the …
chatbotsmagazine.com
For the past year we were working on a concept of conversational interface for an online banking system that we called K2 Bank. Check out the video below with a prototype of …
uxdesign.cc
Chatbots, as they exist today, do not have much capability to understand natural human language. And this is one of the main reasons why most of the messaging apps(Messenger, Kik etc) are …
medium.com
In this article I’ll show you a case study describing an entire process of designing a conversational UI for a B2B website, including fragments of the conversation script, basics of the communication …